Connect Hyper Fibre gives your business 1, 2, or 4 Gbps symmetric connectivity on a Chorus business circuit, with unlimited data, a static IP address, NZ-based support, and a restore guarantee that applies 7 days a week.
Hyper Fibre is designed for teams using cloud tools, large file transfers, video conferencing, hosted services, and heavy backup workloads where upload performance matters just as much as download speed.
Choose 1, 2, or 4 Gbps with upload and download running at the same speed — ideal for cloud apps, backups, and remote collaboration.
Report a fault before noon and the target is restoration the same day by 6 PM. Report after noon and the target is by noon the following day.
Every plan runs on a business circuit rather than a residential connection, so faults are prioritised ahead of residential queues.
Your connection includes a static IP address, making it easier to support VPNs, hosted services, remote access tools, and security systems.
No caps, no throttling, and no end-of-month surprises — every Connect Hyper Fibre plan includes unlimited data.
When you need help, you speak to someone in New Zealand who knows your connection and can coordinate the right response quickly.
The biggest difference is not just speed. It’s the business restore SLA, business queue priority, and included static IP that make Connect Hyper Fibre a better fit for organisations that depend on always-on connectivity.
| Feature | Connect Hyper Fibre | Standard residential fibre |
|---|---|---|
| Speed | 1, 2 or 4 Gbps symmetric | Up to 940 Mbps down / 500 Mbps up |
| If something goes wrong | Restored same day or by noon next day — guaranteed | No guaranteed timeframe |
| Weekend faults | Same guarantee applies 7 days a week | May wait until Monday |
| Fault queue priority | Business — ahead of residential | Standard queue |
| Static IP address | Included | Extra charge or not available |
| Data | Unlimited | Unlimited |
All prices are in New Zealand dollars excluding GST. The 24-month GST-inclusive monthly price is shown for quick budgeting.
| Plan | 36-month | 24-month | Month to month | Incl. GST (24-month) |
|---|---|---|---|---|
| Connect Hyper 1G · 1 Gbps symmetric | $139/mo | $149/mo | $165/mo | $171.35/mo |
| Connect Hyper 2G · 2 Gbps symmetric | $159/mo | $169/mo | $179/mo | $194.35/mo |
| Connect Hyper 4G · 4 Gbps symmetric | $179/mo | $189/mo | $209/mo | $217.35/mo |
Every plan includes unlimited data, a static IP address, Business Restore SLA, and NZ-based support.
The core plans are designed for business use out of the box, with optional managed hardware when you want a fully supported edge device.
No data caps, no throttling, and no billing surprises at month end.
Useful for VPNs, hosted services, remote access tools, and security systems that need a fixed public address.
If a fault occurs, Chorus prioritises the service above residential connections and backs it with a guaranteed restoration timeframe.
From $25–35/month, Cloudservices can supply and manage a business-grade router so you can plug in and go.
For Hyper 2G and especially Hyper 4G, a 10GbE-capable managed router option from $45–60/month helps deliver full throughput where standard routers cannot.
You can also use your own router. We provide the connection details so you can connect your existing equipment if you prefer BYOD.
A simple rule of thumb from the product guide: smaller cloud-first teams usually fit 1G, larger multi-user environments often benefit from 2G, and truly mission-critical or data-heavy businesses are the best fit for 4G.
Best for teams of up to around 10 staff using cloud tools, remote collaboration, and regular video calls.
Well suited to teams of roughly 10–30 staff moving large files, using Microsoft 365 heavily, or running frequent multi-site video calls.
Designed for media, medical imaging, design, hosted applications, and businesses that never want bandwidth to be a constraint.
Hyper Fibre availability depends on Chorus coverage at your address, and some sites may need a network upgrade before service can go live.
| Contract options | 36-month, 24-month, or month-to-month terms with lower monthly pricing on longer commitments | |
| Cancellation | 30 days written notice is required to cancel | |
| Premises upgrade | If your site is not already Hyper Fibre capable, Chorus network upgrade work may be required and can be arranged for you | |
| Availability | Service is subject to Chorus Hyper Fibre coverage at your address | |
| Pricing basis | All prices are in NZD excluding GST, with GST of 15% added on invoices | |
| Price changes | Prices may change with 30 days notice | |
These are the common questions we get before a business orders fibre or changes providers.
It depends on the site and the carrier. If fibre is already at the building, installation is usually faster. If new cabling or consent work is needed, it can take longer. We set clear expectations early and keep you updated through the order.
That depends on how many staff you have, how much you use cloud systems, and whether you rely on voice calls, large file transfers, or offsite backups. We size the connection around real usage so you do not overpay for speed you will not use.
We help log faults, deal with the provider, and keep the process moving. If uptime matters, we can also recommend a backup connection so your team can stay online during an outage.
Yes. Many clients prefer one team looking after the connection and the equipment behind it. That makes support simpler because you are not being sent between different providers when there is a problem.
We’ll confirm availability, recommend the right speed for your team, and quote the best term and router option for your site.
