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Connect Hyper Fibre

Business Fibre
built for speed and uptime

Connect Hyper Fibre gives your business 1, 2, or 4 Gbps symmetric connectivity on a Chorus business circuit, with unlimited data, a static IP address, NZ-based support, and a restore guarantee that applies 7 days a week.

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We handle the installFrom order through to go-live.
Right plan, first timeAdvice based on your site and team.
Local supportNZ-based help before and after install.
Why business fibre

The main benefits of business fibre for your business

Business fibre gives your team faster, more reliable internet for cloud apps, video calls, large file transfers, and backup workloads. With symmetric speeds, a static IP address, NZ-based support, and a restore guarantee that applies 7 days a week, it is built to keep business operations moving when connectivity matters.

What Is Hyper Fibre?

Built for businesses that move serious data

Hyper Fibre is designed for teams using cloud tools, large file transfers, video conferencing, hosted services, and heavy backup workloads where upload performance matters just as much as download speed.

Symmetric Speeds

Choose 1, 2, or 4 Gbps with upload and download running at the same speed — ideal for cloud apps, backups, and remote collaboration.

Guaranteed Restore Window

Report a fault before noon and the target is restoration the same day by 6 PM. Report after noon and the target is by noon the following day.

Chorus Business Circuit

Every plan runs on a business circuit rather than a residential connection, so faults are prioritised ahead of residential queues.

Static IP Included

Your connection includes a static IP address, making it easier to support VPNs, hosted services, remote access tools, and security systems.

Unlimited Data

No caps, no throttling, and no end-of-month surprises — every Connect Hyper Fibre plan includes unlimited data.

NZ-Based Support

When you need help, you speak to someone in New Zealand who knows your connection and can coordinate the right response quickly.

What’s Included

Everything you need to run Hyper Fibre well

The core plans are designed for business use out of the box, with optional managed hardware when you want a fully supported edge device.

Unlimited Data

No data caps, no throttling, and no billing surprises at month end.

Static IP Address

Useful for VPNs, hosted services, remote access tools, and security systems that need a fixed public address.

Business Restore SLA

If a fault occurs, Chorus prioritises the service above residential connections and backs it with a guaranteed restoration timeframe.

Managed Router Option

From $25–35/month, Cloudservices can supply and manage a business-grade router so you can plug in and go.

10GbE Router for Higher Speeds

For Hyper 2G and especially Hyper 4G, a 10GbE-capable managed router option from $45–60/month helps deliver full throughput where standard routers cannot.

Bring Your Own Router

You can also use your own router. We provide the connection details so you can connect your existing equipment if you prefer BYOD.

Choosing the Right Plan

Match the connection to how your team works

A simple rule of thumb from the product guide: smaller cloud-first teams usually fit 1G, larger multi-user environments often benefit from 2G, and truly mission-critical or data-heavy businesses are the best fit for 4G.

1G

Growing Businesses

Best for teams of up to around 10 staff using cloud tools, remote collaboration, and regular video calls.

2G

Heavier Cloud Workloads

Well suited to teams of roughly 10–30 staff moving large files, using Microsoft 365 heavily, or running frequent multi-site video calls.

4G

Mission-Critical Connectivity

Designed for media, medical imaging, design, hosted applications, and businesses that never want bandwidth to be a constraint.

✓

Availability Check

Hyper Fibre availability depends on Chorus coverage at your address, and some sites may need a network upgrade before service can go live.

Why It’s Different

A business-grade alternative to standard fibre

The biggest difference is not just speed. It’s the business restore SLA, business queue priority, and included static IP that make Connect Hyper Fibre a better fit for organisations that depend on always-on connectivity.

Feature Connect Hyper Fibre Standard residential fibre
Speed1, 2 or 4 Gbps symmetricUp to 940 Mbps down / 500 Mbps up
If something goes wrongRestored same day or by noon next day — guaranteedNo guaranteed timeframe
Weekend faultsSame guarantee applies 7 days a weekMay wait until Monday
Fault queue priorityBusiness — ahead of residentialStandard queue
Static IP addressIncludedExtra charge or not available
DataUnlimitedUnlimited
Plans & Pricing

Choose the speed and term that fit your team

Choose the contract term that best suits your business and budget.

Connect Hyper Fibre

Hyper 1G

$139/month 1 Gbps symmetric on a 36-month term

Best for growing businesses

Well suited to teams of up to around 10 staff using cloud tools, remote collaboration, and regular video calls.

  • 36-month$139/mo
  • 24-month$149/mo
  • Month to month$165/mo
Recommended
Connect Hyper Fibre

Hyper 2G

$159/month 2 Gbps symmetric on a 36-month term

Best for heavier cloud workloads

A strong fit for teams of roughly 10–30 staff moving large files, using Microsoft 365 heavily, or running frequent multi-site video calls.

  • 36-month$159/mo
  • 24-month$169/mo
  • Month to month$179/mo
Connect Hyper Fibre

Hyper 4G

$179/month 4 Gbps symmetric on a 36-month term

Best for mission-critical connectivity

Designed for media, medical imaging, design, hosted applications, and businesses that never want bandwidth to be a constraint.

  • 36-month$179/mo
  • 24-month$189/mo
  • Month to month$209/mo

All prices are in New Zealand dollars excluding GST. Every plan includes unlimited data, a static IP address, Business Restore SLA, and NZ-based support.

FAQ

Frequently asked questions

Quick answers to the questions businesses usually ask before ordering business fibre or switching providers.

How long does business fibre installation take in New Zealand?

It depends on your building and the provider. If fibre is already at your site, installation is usually quicker. If new cabling, network upgrades, or landlord approval are needed, it can take longer. We set expectations early and keep you updated throughout the order.

What business fibre speed does my company actually need?

It depends on how many staff you have, how much you use cloud systems, and whether you rely on voice calls, large file transfers, or offsite backups. We size the connection around how your business really works, so you do not pay for more speed than you need.

What contract terms, pricing, and cancellation rules apply to business fibre?

You can choose 36-month, 24-month, or month-to-month terms, with lower monthly pricing on longer terms. Prices are in NZD excluding GST, invoices add GST at 15%, pricing can change with 30 days notice, and cancellation needs 30 days written notice. Service availability still depends on Hyper Fibre being available at your address.

What equipment or site requirements matter before business fibre goes live?

Before the service goes live, we check your address, your building, and whether your router is suitable. If your site is not already Hyper Fibre ready, Chorus may need to do upgrade work first. You can use your own router, choose a managed router from Cloudservices, or upgrade to a router that can handle Hyper 2G or Hyper 4G plans.

What happens if our business fibre internet goes down?

If your fibre connection goes down, we help log the fault, work with the provider, and keep things moving. If uptime matters, we can also recommend a backup connection so your team can stay online during an outage.

Can Cloudservices manage both our business fibre service and our office router?

Yes. We can manage both your fibre service and the router or office network behind it. That means one support team instead of being passed between providers when something goes wrong.

Get Started

Ready to check Hyper Fibre at your address?

We’ll confirm availability, recommend the right speed for your team, and quote the best term and router option for your site.

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