Managed IT gives your business fewer IT interruptions, stronger day-to-day security, and one expert team to look after Microsoft 365, devices, and support. Choose Core, Core Plus, Essential, Business, or Secure Pro as your business grows.
Managed IT helps you reduce downtime, strengthen security, and give your team one reliable place to go for support. Instead of reacting to problems after they happen, you get proactive monitoring, patching, Microsoft 365 management, and practical advice built into one monthly service.
All plans include Microsoft 365 management, monitored devices, patching, antivirus, internet filtering, MFA, onboarding and offboarding, and business-hours support.
For teams of 1–9 staff that want the essentials covered. Devices stay monitored, patched, and protected, Microsoft 365 is actively managed, and malicious sites are filtered automatically.
For growing teams of 10+ staff that need stronger day-to-day support. Adds unlimited remote helpdesk, stronger device security controls, remote-work protection, and a monthly IT health report.
Our most popular plan for 10+ staff. Adds Microsoft 365 backup three times daily, 4-hour priority support, full device compliance monitoring, and secure remote access with no VPN required.
Built for regulated industries and security-conscious teams. Adds advanced identity protection, email threat intelligence, automated incident response, and a quarterly onsite security review.
Microsoft 365 licensing and management, staff onboarding and offboarding, security settings, audit logging, antivirus, email scanning, device inventory, and data recovery assistance are standard.
Microsoft 365 backup is available as an add-on for Core and Essential. Secure Pro also includes a quarterly onsite review and no call-out fee for onsite support. For businesses that need deeper Microsoft 365 governance, Cloudservices Secure, Secure+, and Secure Pro can be layered on top of Managed IT.
Most businesses with 10 or more staff start on Business. If you need tighter security or operate in a regulated sector, Secure Pro is designed for that step up.
Core covers 1–9 staff. Once you reach 10 users, the plans move to per-user pricing with Essential, Business, or Secure Pro.
Essential is the first step into unlimited remote helpdesk, stronger endpoint controls, and regular monthly reporting for growing teams.
Business is the right fit when you need Microsoft 365 backup, point-in-time recovery, secure remote access, and a 4-hour support target.
Secure Pro adds advanced identity protection, automated threat response, access reviews, compliance reporting, and quarterly onsite security guidance.
All plans include Microsoft 365 licensing and management. Core and Core Plus use fixed monthly pricing for smaller teams, while Essential, Business, and Secure Pro move to per-user pricing from 10 staff onward.
$499/month 1–5 staff
Small teams getting started
Covers the essentials for small businesses that want day-to-day IT, Microsoft 365, and device protection looked after.
$850/month 6–9 staff
The same Core coverage for larger small teams
Designed for small businesses that have outgrown the Core staff range but still want a straightforward fixed monthly plan.
$145/user/month Minimum 10 users
Growing businesses needing full IT support
Steps up into unlimited remote helpdesk, stronger endpoint controls, and regular monthly reporting for growing teams.
$195/user/month Minimum 10 users
Most businesses start here
Adds stronger resilience and remote-work support for teams that want the complete day-to-day managed IT package.
$265/user/month Minimum 10 users
Regulated and security-conscious teams
Built for businesses that need advanced identity protection, stronger compliance posture, and regular security guidance.
All prices are ex-GST. Microsoft 365 licensing is included in every plan. Microsoft 365 backup is available as an add-on for Core and Essential at +$9.99 per user. Microsoft pricing changes are passed through at cost with 30 days’ written notice.
Quick answers to the questions business owners usually ask when weighing up the benefits of managed IT support.
Managed IT helps a growing business avoid downtime, improve security, and give staff one place to get help. It also brings together monitoring, software updates, Microsoft 365 support, and IT planning in one monthly service, so tech issues are less likely to slow your team down.
Managed IT usually includes helpdesk support, device monitoring, software updates, security checks, Microsoft 365 support, and practical advice. We confirm exactly what is covered before you sign up, so you know what you are getting each month.
No. We can start by supporting the systems you already have, then improve any weak spots over time. That keeps disruption low and makes the change easier to manage.
We handle most IT issues remotely first because that is usually the quickest way to get your team working again. If the problem needs someone on site, we arrange a visit and keep you updated on what happens next.
Yes. Small businesses get access to a full IT team without hiring one in-house. Larger teams get more structure, better support cover, and ongoing planning as they grow.
Talk to the Cloudservices team and we’ll recommend the best fit for your staff count, support needs, backup requirements, and security expectations.
